Daily Visitor Parking Charges & Permit Refunds

Closed 30 Sep 2020

Opened 28 Aug 2020


We are consulting parking account holders regarding some proposed changes to parking permits in Controlled Parking Zones (CPZs) and would welcome your views.

The two proposals are:

  1. Increasing the maximum value of refunds on parking permits that are returned or cancelled to one half. A resident or business that holds a parking permit for a Controlled Parking Zone is entitled to cancel their permit if they no longer require the use of one. In accordance with section 16 of the ‘Parking Permits Terms & Conditions’, a refund is (at present) up to one third of the cost of the remaining value on the permit.


  1. Formally linking the cost of daily visitor permits to bus fares set by Transport for London (TfL). Charges for daily visitor permits would then directly align with any future price changes to bus fares made by TfL. Daily visitor parking bookings allow residents that live in CPZs to receive visitors during a Zone’s operational hours. Since November 2016, daily visitor parking charges were agreed with a £1.50 charge for up to 2 hours, a £3 charge for up to 4 hours, and a £4.50 charge for all-day. The Council agreed that in principle the cost of visitor parking permits should be equitable with the cost of bus fares. The aim was to encourage people to consider switching to more sustainable modes of transport without there being a price incentive favouring private car usage. Since 2016, bus fares have been held at £1.50 for a single journey and £3.00 return, with a daily cap at £4.50.

Why we are consulting

Our Parking Policy 2020 and Long Term Transport Strategy set out the relevant Council policies. We aim to manage demand for parking spaces whilst improving road safety, reducing air pollution and carbon emissions, and supporting local businesses and public services.  At a practical level, the Council manages 33,000 on-street parking spaces serving 56,000 households within Controlled Parking Zones.

It is important for the Council to work with residents to manage demand for parking spaces, and encourage people to use more sustainable modes of transport such as walking and cycling.  With your help, we are looking to make some changes to our permits.


  • All Areas


  • Anyone from any background


  • Consultations